Digital Account Manager

  • Wakefield, Massachusetts, United States of America
  • Full-time
  • Marketing

Where will your agency be in five years? If you work at C-4 Analytics, the answer will be, “On top and still growing!”

We are looking for a few exceptional people to add to our Account Management team as we accelerate our growth. You will be joining a dynamic, innovative team at a company named one of The Best and Brightest to Work for. We’re also a Certified Google Partner, so we get the cool betas before everyone else, and we’ve appeared on the Deloitte Technology Fast 500 (#10) of the Fastest Growing Companies in America and the Inc. 500 list of the fastest-growing privately held companies in North America (#69, 2014). We’re currently up for a Grand Stevie award for Interactive Agency of the Year.

In other words, it’s cool here and we’re doing amazing things. If you’d like to be a part of it, we’ll need you to understand how to use project management software, Google Analytics, the Microsoft Office suite and the web platforms that sell, including Bing, Google, Facebook and Twitter. You communicate effortlessly with clients, writers and creative staff. You have 2 to 3 years of experience in Marketing, Digital Marketing, Account Management, Client Services or Paid Search experience with an emphasis on digital platforms. You yearn for a creative, collaborative environment where you can share the best of your knowledge while you learn about the latest online marketing trends and tactics.

You’ll be the main point of contact with your clients, and you’ll also be managing a support team. You may need to travel at times and you will have a significant, measurable impact on your clients’ success. You’ll also learn to love the culinary delights that surround our office on Route 1 in Saugus, Massachusetts. (The best wings in the state are at Angela’s. Trust us on this.)


Digital Account Manager Job Responsibilities:

-Be the main day-to-day contact for a number of C-4 Analytics clients
-Use Google Analytics and AdWords to review clients’ web traffic, pitch strategic campaigns and report on progress
-Manage all aspects of marketing campaigns, from the initial campaign pitch, to campaign setup, execution, review and reporting
-Requires ability to work with cross-functional teams to ensure success
-Campaigns include all aspects of paid search, website maintenance, social media and online reputation
-Work with the Creative and Content teams to consistently improve client websites for optimal success and to better serve overall digital strategy
-Work with third parties such as a web provider platform to make sure our strategies are carried out; follow up and escalate if something does not get done in a timely manner
-Create client-facing monthly reports on all aspects of C-4 Analytics campaigns
-Run weekly meetings to update clients on cumulative progress    


Digital Account Manager Job Requirements:

-Strong presentation skills
-A strong positive attitude that resonates throughout the agency
-A trusted digital advisor
-Proficiency in Microsoft Office Suite products (Excel, Word and PowerPoint)
-Strong familiarity with Facebook, Google+ and Twitter
-Ability to use all Google products (Gmail, Docs, Drive, Calendar)
-Strong time-management and communication skills
-Ability to write professional emails to clients and third parties
-Bachelor’s Degree in Business, Marketing, Marketing Communications or related degree
-2-3 years of Marketing, Account Management or Client Services experience preferred

C-4 Analytics is a fast-growing private digital marketing company, one with a roster of local and national clients and a focus on delivering real results based on an in-depth understanding of business needs and challenges, in addition to constant research of current practices, separating what works from what doesn't. We are committed to developing innovative solutions and to providing the highest level of accountability and customer service.

We're located in Wakefield, MA which is a convenient commute (by car) for most folks in the Greater Boston area. Respond to this posting with a resume and a brief introduction if you're interested in a full-time position where you'll make an impact in a tangible and rewarding way.

Want to know more? Want to become part of our Digital Account Management team? Ready to step up to the challenge? Send us your resume, along with a brief introduction explaining how you can help us continue to grow and deliver the highest level of client service.

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