Digital Client Coordinator

  • Wakefield, Massachusetts, United States of America
  • Full-time

Who are we? 
We are a full-service advertising and digital-marketing company. We take the guesswork out of advertising. We don’t over-promise – we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but would never neglect Bing, Instagram, Twitter, or Snapchat. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We are proud to set trends in digital marketing with our patented dance moves. We were denied a patent for those dance moves. We love the practical applications of psychology to marketing but aren’t above a good practical joke. We are team players but love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but the cool, likeable kind of nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics. 

Who are you?

You are an eager, curious, fast learner and want to have a measurable impact on your client's success. You not only understand digital marketing and analytics, but have a passion for reporting and translating information into action for your clients. You want to be on the cutting edge of reaching customers across Display, Search and Social Media Advertising. Love of the automotive industry is a definite plus, as we are a leader in that space.

You’ll be the main point of contact with your clients, and you’ll also be managing a support team.

What will you do?

  • Manage and maintain working relationships with assigned client portfolio

  • Coordinate and facilitate monthly meetings with clients

  • Work in lock step with internal production teams on strategies and implementation of campaigns

  • Create client-facing monthly reports on C-4 Analytics campaigns

  • Create client-facing analysis and recommendation regarding all digital touchpoints

  • Proactively communicate and collaborate with internal team members

  • Assist with projects and task work as needed

What We Look For

  • Proven customer service skills; 

  • Demonstrate excellent written and verbal communication skills

  • Proficient in computer troubleshooting methodologies (with on-the-job training provided for proprietary technologies and applications)

  • Proven critical thinking and creative problem solving skills 

  • Proficiency in an office environment

  • Critical thinking skills

  • Familiarity with web-based technologies, G-Suite environment are also required

  • Customer Focus

  • Time Management

  • Priority Setting

  • Learning on the Fly

  • Peer Relationships

  • Action Oriented

Education and Work Experience:

  • A bachelor's degree in a related field 

  • 1-3 years of relevant work experience

 

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