Learning and Development Manager

  • Wakefield, Massachusetts, United States of America
  • Full-time
  • Training

Fast growing, innovative, Boston-area online marketing agency is looking for a Leadership Development Manager to equip our team with management and leadership skills required to support our fast growing business. We are an established industry leader with a large customer-base and proven track record. Our success is rooted in our “start-up” mentality and culture. If you are looking for a growth opportunity and are a detail-oriented, well-organized problem anticipator with polished interpersonal skills, strategic vision, and intuitive need to question the status quo, this is the company for you. You must bring a love of efficiency and a willingness to champion organizational change.

We are looking for an experienced training and development manager to devise our organizational training strategy, implement, deliver, execute and assess its outcomes.

The Leadership and Development Manager at C-4 Analytics will be responsible for:

  • Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with managers.

  • Planning, organizing, directing and assessing development programs, management, and leadership programs for employees in order to increase individual and organizational performance as well as improve employee morale and enhance employee skills.

    • Implementing and Executing Development Programs:

      • Work with department heads and Onboarding Director to develop job expectations and goals for each position.

      • Assist employees with maintaining and improving their job skills and prepare for jobs requiring greater skills; Crafting and maintaining individual training plans for specific employees.

      • Assessing their progress and make staffing recommendations to management.

      • Where necessary, set up individualized training plans to strengthen employees’ existing skills or teach new ones

    • Implementing and Executing Management Programs:

    • Implementing and Executing Leadership Programs:

      • Work with executive team on needs for the Leadership team and develop a curriculum around the goals and opportunities.

      • Potentially work with external vendors to coordinate leadership programs.

On-Going Trainings:

    • Work with Onboarding Director to overhaul and oversee the current  company intranet

    • Work with Onboarding Director and Dept Heads to ensure employees keep up-to-date with the latest industry news and trends.

    • Contributing to company culture by fostering communication and cooperation between departments and leadership team members.

    • Staying abreast of contemporary learning and development theory and methods and effectively utilize and disseminate that applied knowledge to educate others and influence the direction of programs.

    • Implementing and sustaining subsequent learning strategies and objectives.

    • Review and assess current Competency Framework and recommend ways to improve.

·         Consultative Selling Program:

    • Be the force behind launching this program ensuring that we get Executive buy-in and then creating a strong roll-out for the program

    • Work with vendor on pricing and launch

    • Launch program internally

  • This is a hands on position. You will be designing, developing, implementing and running all the training programs from the above requirements.


  • Bachelor’s Degree required or equivalent combination of experience and education.

  • Proven work experience as a training manager

  • Agency experience is a plus.

  • Experience developing and running customized in-house leadership development programs for new and current employees

  • Strong computer skills required including MS Word, Excel, and PowerPoint

  • Experience in knowledge management and instructional design.

  • Experience building or curating a LMS – Learning Management System

  • Experience working with external training vendors.

  • Excellent written and verbal communications skills a must.

  • Track record in designing and executing successful training programs

  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

  • Excellent communication and leadership skills

  • Ability to plan, multi-task and manage time effectively

  • Strong writing and record keeping ability for reports and training manuals

  • Good computer and database skills

  • Experience with Digital Marketing is a plus

If you're looking for the chance to build a career with one of the most forward-thinking marketing companies in the Boston area, and to work with people who truly love to learn and grow as employees, this is the company for you.

We're located in Wakefield, MA which is a convenient commute (by car) for most folks in the Greater Boston area. Respond to this posting with a resume and a brief introduction if you're interested in a full-time position where you'll make an impact in a tangible and rewarding way.

We look forward to hearing from you.

The C-4 Analytics Team

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