Desktop Support Analyst

  • Saugus, Massachusetts, United States
  • Full-time

Desktop Support Analyst:

Are you looking for a fast-paced IT position at a fun and rapidly expanding company? If so this Desktop Support Analyst role is for you.

What would you be getting yourself into? Well, C-4 is an online marketing agency that utilizes social media, optimized site content, advanced SEO strategies, blog posts, press releases, content networks and more to grow our clients’ online presence. We make use of the latest cutting-edge methods to leverage all the Internet can offer, providing efficient marketing solutions to companies who have yet to comprehend the real extent of the World Wide Web’s transformative power. Everyone on our talented staff at C-4 Analytics wears a lot of hats, and this position will require no less.

Job Responsibilities:

  • Ensuring all employees are set up with the correct products and software to ensure they are able to do their job properly
  • Responsible for daily computer maintenance
  • Setting up all new hires with needed technology
  • Support all employees with needed software updates, encryptions and patch management
  • Responsible for keeping the internet and wireless networks up and running at all times
  • Ensuring the shared networks and drives are running appropriately and efficiently
  • Answering and solving all employee IT and computer questions

Job Requirements:

  • 1-3 years of IT or Desktop support experience
  • Strong Communication skills
  • Strong initiative
  • Detail oriented
  • Eagerness to learn and grow within a small IT department

If you're looking for the chance to build a career with one of the most forward-thinking marketing companies in the Boston area, and to work with people who truly love to learn and grow as employees this is the company for you.

We're located on Route 1 in Saugus, MA, which is a convenient commute (by car) for most folks in the Greater Boston area. Respond to this posting with a resume and a brief introduction if you're interested in a full-time position where you'll make an impact in a tangible and rewarding way.

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